Testimonials

Rouse Management hopes you are enjoying your visit to our Website!

We have tried to provide you with information that will make your apartment or retail search easy and stress free. In addition, we would like to share with you some of the notes that residents have passed onto to members of Team Rouse Management. As you will see our dedication and commitment to providing exceptional service shines through to the most important people in our business…Our Customers!

I have lived at other managed housing developments and Junction Ridge feels more like a small neighborhood of friends than a cold apartment complex of strangers. They are always quick to respond to maintenance requests and the property always looks great!
– R.Kash Tinsman

Just a few words to let you know how very pleased we are to be apart of this fine community. We've lived here a year, so you've passed the test of time with flying colors! You've put together such a fine on-site team. Great skills and more importantly…good attitude. We've found Nirvana!
– Barb & Herm

Derek and I really appreciate all the extra time and attention you gave us during the application and move-in process. You made us feel so comfortable with our new place; the entire experience was enjoyable.
– Stephanie & Derek

Thank you for everything that you did for us over the years. We enjoyed living at Cortland Pond and would highly recommend Cortland to our friends.
– Siddharth

Thanks for being so accommodating and nice! You have been wonderful to me while I have been ill. I really appreciate it!
– Amy

Thank you so much for making us feel so welcome. The few problems that we did have you quickly fixed. Thank you for making us feel so safe at home.
– Maggie & Lyndsey

This afternoon I trudged through blocks upon blocks of sidewalks piled with snow, but as soon as I stepped on College Park property, the sidewalks were completely shoveled…the only I had seen all day! The staff's dedication should be commended because you made at lease one weather grumpy person a very happy resident.
– Steph

I moved into Sauk Gardens last year. I would like to tell you that it was the best decision I made when I moved to Wisconsin. The management is concerned about the welfare of the people. They make residents feel secure and relaxed. I'm impressed with the staff and they definitely make Sauk Gardens stand out from the rest. I enjoy the company of my neighbors, the little morning get togethers for coffee, the exchange of stories and smiles, and a friendly "hello" and "how are you" just make my day!
– Resident Sauk Gardens

I just want to show my appreciation for the prompt, courteous service we've received. If we have a maintenance concern it is quickly fixed and the maintenance staff is courteous and trustworthy. You and your staff have really tried to keep up our apartment and make us feel at home. Thank you!
– Jessica

We recently moved our son, a student at UW-Madison, into Springbrook Row Apartments. The move was not only problem –free but actually a very pleasant experience, due to the great organization, accommodation, and helpfulness of the apartment community manager and her team. We would like to say thank you to your team at Springbrook Row for helping make a potentially hectic and cumbersome situation run smoothly. We would, and will, recommend your apartment community to friends of ours as their sons/daughters seek housing while they attend UW-Madison!
– Julie & Mike

We love living at Junction Ridge…Great location…The overall property atmosphere is clean, quiet, and friendly…The grounds are very well kept and the maintenance is excellent and timely….The resident manager is excellent, efficient, friendly, happy, knowledgeable and courteous…Our apartment is so spacious and attractive, everyone who sees it loves it!
– Roberta & Glen

Just a quick note to thank you for everything you did to make us feel welcome. We have both lived in places where the landlord was just out to make money and didn't care about the place or the residents. You have made us see that not everyone is like that. Thanks for bein friendly, happy and caring people!
– Mindy & Joey

You all were by far the best most helpful caring landlords anyone could ever ask for-So now we are ruined for good from renting from anyone else. Thanks!
– Kristen

I lived at Springbrook Row for 2 years and absolutely loved it! The location was great and the management and maintenance staff were unbelievable! Everyone was so helpful and took care of everything in a timely manner. I'm definetly recommending Rouse Management to all my friends.
– Kristen

I have lived in apartments for 21 years! I know an excellent manager when I see one! Her name is Beatriz at Junction Ridge.
– Stephanie

I lived at College Park for two years and have recently moved elsewhere. It is very rare to find the wonderful service that you get at College Park and I didn't realize how good we had it until we moved. Thank you Helena and staff for two wonderful, stress-free years!
– Krista

My daughter recently moved back to Madison and Dave was so wonderful to her. She had been looking downtown or near west for a couple of months and only found lots of discouraging stuff. So thank you very much, you probably have the best Property Manager in the city!

We were very impressed and grateful and just want to thank you again for the excellent service. We are very glad our choice for a summer home is turning out so well!

We have thoroughly enjoyed our two years at the Sovereign Apartments. We have been impressed with how well the building and grounds are maintained, and at how our needs have been met promptly and with care.
– S & E, April 2011

Thank you very much for three years of excellent living conditions and exceptional service and care with all of our needs.
– G & J May, 2011

I want to thank you for everything you have done for me. You are truly a wonderful manager. Thank you!
– RS, January 2011

I just wanted to thank you for bringing that large package to my apartment yesterday and leaving it inside for me. It was a computer monitor for the new PC I recently purchased and I was a little worried about finding time this busy week to pick it up. Thank you for taking care of that for me-- it is one of those many things you do that make living at the Sovereign so great.
– JK, March 2011

So many of my fellow first-year students are moving; I am SO HAPPY that I never even had to consider it! Love it here!
– CC, May 2011

Thank you for the prompt assistance and help that you have provided me over the last year... Your consideration and problem solving, especially when it comes to things like my leaking car this fall, are greatly appreciated.
– LV, December 2010

I'm sincere when I say you're the best landlord I've had. You are kind and care about the quality of life I have here.
– CB

We want to thank you for all of your efforts to match us with our future home. You have really gone out of your way- more than once- to help us in this process, and we are very grateful to be moving into such a great place with such an excellent manager!
– K & B

I moved to the new apartment already, but the new apartment is not as good as Sovereign, except rent price... I have a good time living at Sovereign. It is a very nice, neat, warm apartment. You are also very nice. The past year is one of the happiest year I have. Thanks!
– XW

Cortland Pond Apartments are truly a nice place to live! Staff is always friendly and very responsive to anything I need done.
– Kathy

Thank you for helping me find an amazing apartment. You all were so helpful in showing me around and answering my questions.
– Casey

Lindsay has always been very friendly & helpful about any question or concern my roommate as well as myself have ever had. She was also very helpful throughout the lease signing process, making sure we had all of our questions answered and felt comfortable with the buildings.
– Sam

I want to say I feel really safe here. I like all the lights in the parking garage. The stair ways and ground always look nice & clean. The staff has been very helpful.
– Gloria

I have stayed here as a regular tenant due to the superb service of all the staff. They are particularly great when I am away and they collect my post and look in at the apartment.
– Steve

Everyone is friendly and helpful. I'm very pleased to live here."
– Jonathan

In our search for an apartment, my daughter and I want to compliment Lindsay, on her delightful manner and personality. We have looked at several other apartments and the property managers were not as helpful or pleasant.
– Dale

I lived at Hawks Landing Apartments for 3 years and enjoyed every moment.  It was quiet, had a beautiful view and the staff made sure the building was kept in excellent condition.  I will miss living in this area and recommend it every chance I get!

-Sara 

I fell in love with this place the first time I visited. The studios are really "mini one bedrooms which I haven't seen in other places... I am on my second apartment here, a studio and now a one bedroom, and both apartments were pretty much spotless when I moved in. Every time I have called maintenance they have been on the case - usually the same day, for sure by the next. The office staff - Lindsay and Jan - answer my emails promptly and return calls same day. I say all this obvious stuff because I have lived in apartments in Madison where you couldn't rely on any of this stuff! Lindsayhas been especially helpful during my move - she showed me a number of apartments and didn't get annoyed when I passed on them...

– Teresa

My husband and I stayed at Hawks Landing for about 14 months.  I would like to compliment you for your excellent services.  From our move in, to move out everything was meticulous and amazingly clean.  Everytime we called, help was there wthin an hour or less.  You have spoiled us so much that we have become so picky about our apartment that we are having a hard time settling down in our new apartment in TN.  If we ever come back to Madison we would not even think twice before coming back to Hawks Landing.  Without a doubt, Hawks Landing apartments is the best property in Madison!

-Nishi

 

I lived at Hakws Langind Apartments for 3 years and enjoyed every moment.  It was quiet, had a beautiful view and the staff made sure the vcuilding was kept in excellent condition.  I will miss living here.

-Sara

 

I recently moved here from Green Bay, WI and found my home at Pheasant Lane Apartments.  Sheila promptly responded to all the issues and followed up everytime to ensure they had been taken care of.  All in all, living at Pheasant Lane is going very well and I'm happy to call it home.  I can assure you that all of my co-workers know my positive thoughts about Sheila and Rouse Management.  Keep up the great work!

~ Matthew

 

Dave is a wonderful manager!  It is rare these days that you see people/management really do care.  I woudn't leave this place at all!

~Rachael

 

I want to express my gratitude with Hawks Landing, in particular, John the propery manager. I recently moved from the Eastside of Milwaukee to Hawks Landing and to my surprise, I have enjoyed how peaceful it is here. The view from my loft apartment into the 18th hole and the hills beyond is beautiful.  Since I arrived, John, has made sure my expectations are met and they have been exceeded!  The place is quiet and the amenities are outstanding.

~Dan

 

Thank you so much for working with me and being flexible with me from day one!  It has been the best apartment living experience I've had so far!

~ Cortland Pond resident

 

In the time I've lived here (over 5 years), the manager has been wonderful!  She is always helpful, kind and understanfing in many ways. Being a Customer Service Manager, she exemplifies what good customer service is. The maintenance guys have always been friendly and attentive to detail.  I love living here.  There are many options to choose from when looking for an apartment, but I continue to stay here because of the staff and the help they provde.

~ Matt (Cortland Pond resident)

I was thanking God today on my way to work for my apartment! The location is great, the street people take care of the main roads, and I have an awesome manager and maintenance guy!

~ Fountain Court Resident